When you install the Microsoft OneDrive sync app for Mac, a copy of your OneDrive is downloaded to your Mac and put in the OneDrive folder. This folder is kept in sync with OneDrive. If you add, change, or delete a file or folder on the OneDrive website, the file or folder is added, changed, or deleted in your OneDrive folder and vice versa. Jan 31, 2018 To download the OneDrive for Mac app: From a Mac OS X-based desktop computer, go to the Mac App Store. Download OneDrive Store app - v19.22.5 (November 4, 2019) The OneDrive Store app for Windows 10 devices has been updated to give you a better experience, improved performance, and allow us to bring you new features faster than ever before. The OneDrive app for Mac makes it easy to work with your OneDrive files on your Mac: Access your OneDrive files directly from the Finder, including attachments that you’ve saved to OneDrive from Outlook.com, and documents and spreadsheets that you’ve created from Office Online. Work with your OneDrive files even when you’re offline. Download and install Microsoft OneDrive for Windows PC, Mac, iOS and Android. Download and install Microsoft OneDrive for Windows PC, Mac, iOS and Android. Skip to main content. Get the OneDrive mobile app 1. Enter your email address and we’ll send a download link.
Follow this guide to sync OneDrive on a Mac if you receive any of the following conditions:
- Error message:
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We're sorry that you're having trouble syncing your OneDrive.
If you're having problems accessing OneDrive.com online, check the status of Microsoft Office Online Services at the Service Health portal. - Error message:
“Your account is currently unavailable' when trying to access OneDrive. Your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. To check your account status or reactivate your account, go to the OneDrive Account Activation page and follow the on-screen instructions. - Can't see a network file:
OneDrive for Business, make sure you have permissions to the file or folder you tried to add. Try to open the file or folder and make sure that you have permission to save a copy of it. If you are having problems seeing a file on a network, contact your network administrator.
If you can access your OneDrive online, try these steps to get sync running on your computer.
Note
Some instructions and links refer to Apple support. Microsoft is not responsible for any external content.
- Make sure the OneDrive process is running. To verify that OneDrive is running, look for the OneDrive icon on the right side of the menu bar. Or, you can check from Activity Monitor:
- Open Activity Monitor from the Utilities folder in your Applications folder or use Spotlight to find it.
- Choose the CPU tab, then look under the Process Column for OneDrive.
- If OneDrive is not running, use Finder or Spotlight to start OneDrive.
Note
Learn how to use Spotlight and Finder on your Mac.
- Restart OneDrive
- Click the OneDrive icon in the menu bar.
- Click Quit OneDrive.
- Use Spotlight to search for OneDrive and open it.
- Update the OneDrive sync app for Mac
Note
If you originally installed OneDrive using the standalone installer, OneDrive updates itself automatically without using the Mac App Store.
If you originally installed OneDrive from the Mac App Store, open the OneDrive app and check if there is an Update button showing in the app itself.
For more information on install and setup, read about how to Get started with the new OneDrive sync client on Mac OS X.
If you originally installed OneDrive from the Mac App Store, open the OneDrive app and check if there is an Update button showing in the app itself.
For more information on install and setup, read about how to Get started with the new OneDrive sync client on Mac OS X.
- Reset OneDrive
- Exit OneDrive.
- Find OneDrive in your Applications folder
- Right-click and select “Show packaged contents”
- Navigate into the Contents/Resources folder
- Double tap on command or ResetOneDriveStandaloneApp.command
- Start OneDrive and finish the setup process.
Note
When choosing location, remember to select the previous OneDrive syncing location. This means your files won’t be downloaded again if they haven’t changed.
- Make sure you have enough space.
- Check and compare the size of your OneDrive storage to the available disk space on your computer. If you don't have enough space on your OneDrive or your computer, you will have to move or delete some files, or reduce the number of files and folders.
- If you don't have enough space on your OneDrive, you can buy more storage, or delete some files and folders. Look to see the largest files on your OneDrive. If you don't have enough space on your computer, you can free up disk space by moving or deleting files. You can also download less by choosing which OneDrive folders to sync to your computer (see below).
More choices
- Make sure you're syncing the right folders
- When you first set up OneDrive, click Choose folders to sync. If you didn't do this when you set up OneDrive, you can do it in Preferences.
- If you have other files in your OneDrive online that you haven't synced, you won't see those files. You can choose which folders to include in Sync in the OneDrive General settings tab.
Note
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- If you choose to sync only some items, new items you add to the OneDrive folder on your Mac will sync to OneDrive, but items you add to OneDrive from the website or other devices won't be synced to your Mac unless they are in the folders you chose to sync.
- You can't choose individual files you want to sync, and you can't choose to sync files or folders shared with you.
- If you choose to stop syncing folders on your Mac, they will be deleted from the OneDrive folder on that computer, but they will remain in OneDrive.
- Check your filenames
Make sure you don't have any illegal characters such as . ' * : < > ? / | included in the filenames you are trying to sync.
Note
Although the only restricted filename character in macOS is : (colon), please be aware of the full list of Invalid file names and file types in OneDrive, OneDrive for Business, and SharePoint.
- Make sure that none of the files you want to sync are larger than 50GB if you are signed in to a Microsoft account, or 15GB if you are signed in to a work or school account. If you see an error message such as 'This file is too big to upload' or 'Reduce the size of this file to upload to...', Control-click it or tap it using two fingers, then choose Compress from the shortcut menu.
- Make sure the entire file path, including the file name, contains fewer than 400 characters. An example of a file path: /Users/username/Desktop/Pictures/2017/Family
- Once the file path is shortened, start OneDrive again. (Use Spotlight to search for OneDrive and open it.)
- If the steps above haven't worked, then you may need to unlink, set up, or reinstall OneDrive.
- You won't lose files or data by disabling or uninstalling OneDrive on your computer. You can always access your files by signing in to OneDrive.com.
- Before you begin, make sure your computer has all the latest updates, then try these options.
- Uninstall and reinstall the OneDrive app. Uninstalling the app will remove the app settings.
- For apps downloaded from the Mac App Store: Click the Launchpad icon in the Dock, hold down an app’s icon until all the icons begin to jiggle, then click the app’s delete button. If an icon doesn’t have a delete button, it can’t be uninstalled in Launchpad.
- Alternatively, just drag the OneDrive app to the Trash.
- Uninstall and reinstall the OneDrive app. Uninstalling the app will remove the app settings.
After you uninstall, you can download the latest version of the app or visit the Mac App Store.
Note
For more information on install and setup, read about how to Get started with the new OneDrive sync client on Mac OS X.
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OneDrive is a cloud based service provided by Microsoft which allows you to store photos, videos and important files online. You can share and print photos directly from the Photos and camera apps. You can print only one photo at a time when printing from the Photos or mobile apps. OneDrive uses the Geo-location data for uploaded photos. By using Geo-location data, OneDrive will display a map of the tagged location automatically. It allows you to download a single photo, multiple photos or an entire photo album from OneDrive account to Mac.
Following are the steps to Download Photos from OneDrive to your Mac:
- Go to https://onedrive.live.com & sign in to your account.
- Click 'Files' located at the left side of the window.
- You will see all your photo and video albums.
- Open the photo album which you want to download.
- Click 'Folder Actions' located on the top menu bar.
- Select 'Download folder' option.
- Your browser prompts you to save .zip file, then click on 'Save' and specify a location to download. The downloaded zip file will contain the photo album.
- Your photo album will now be downloaded to Mac.
You can install PicBackMan's SkyDrive uploader for Mac from the website and start backing up photos and videos.
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Quick Tip to ensure your Photos never go missing
Photos are precious memories and all of us never want to ever lose them to hard disk crashes or missing drives. PicBackMan is the easiest and simplest way to keep your photos safely backed up in one or more online accounts. Simply download PicBackMan (it's free!), register your account, connect to your online store and tell PicBackMan where your photos are - PicBackMan does the rest, automatically. It bulk uploads all photos and keeps looking for new ones and uploads those too. You don't have to ever touch it.
Photos are precious memories and all of us never want to ever lose them to hard disk crashes or missing drives. PicBackMan is the easiest and simplest way to keep your photos safely backed up in one or more online accounts. Simply download PicBackMan (it's free!), register your account, connect to your online store and tell PicBackMan where your photos are - PicBackMan does the rest, automatically. It bulk uploads all photos and keeps looking for new ones and uploads those too. You don't have to ever touch it.